Emergency Police Dispatcher: Crisis Communications

Public Safety Dispatch Network; Mill Shoals (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance program

Continuing education

Premium pay

Job summary

Public Safety Dispatch Network is seeking qualified police dispatchers to support law enforcement operations in Mill Shoals, IL. Dispatchers will receive emergency and nonemergency requests, document details, and assign calls to officers while maintaining clear radio communication and incident records.

Entry-level applicants may receive training; a high school diploma or equivalent is commonly required. Strong typing, listening, and multitasking skills are essential for success in this role.

Qualifications

• High school diploma or equivalent required; training provided for entry level.
• Ability to type accurately and understand spoken information.
• Experience with radio communications and emergency service environments preferred.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Multitasking

Radio communication

Attention to detail

Education

High school diploma or equivalent

Tools

RMS

Job description

Public Safety Dispatch Network is seeking qualified police dispatchers to support law enforcement operations in Mill Shoals, IL. Dispatchers will receive emergency and nonemergency requests, document details, and assign calls to officers while maintaining clear radio communication and incident records.

Entry-level applicants may receive training; a high school diploma or equivalent is commonly required. Strong typing, listening, and multitasking skills are essential for success in this role.