Emergency Police Dispatcher (24/7 Ops)

Public Safety Dispatch Network; Heron Lake (MN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Education resources

Continuing education

Job summary

Public Safety Dispatch Network in Heron Lake, MN is seeking Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency requests, document incident locations, and assign calls to officers according to priority and agency procedures.

The role requires accurate typing, clear radio communication, and learning jurisdictional geography, with training and security screenings as needed. This position may involve various shifts depending on staffing needs.

Qualifications

• A high school diploma or recognized equivalency is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Education

High school diploma or recognized equivalency

Job description

Public Safety Dispatch Network in Heron Lake, MN is seeking Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency requests, document incident locations, and assign calls to officers according to priority and agency procedures.

The role requires accurate typing, clear radio communication, and learning jurisdictional geography, with training and security screenings as needed. This position may involve various shifts depending on staffing needs.