Emergency Police Dispatcher — 24/7 Ops

National Public Safety Careers; Birmingham (AL); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave and education resources

Job summary

National Public Safety Careers is seeking qualified Police Dispatchers to handle emergency and nonemergency requests, document incidents, and coordinate with officers and agencies from a central communications center.

The role requires strong typing, radio communication, and multitasking skills; candidates may undergo training with background checks and security screenings as part of the hiring process. Shifts may include nights, weekends, and overtime depending on staffing needs.

Qualifications

• High school diploma or equivalent required; training possible for entry level.
• Must be able to type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Jurisdictional geography learning

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

National Public Safety Careers is seeking qualified Police Dispatchers to handle emergency and nonemergency requests, document incidents, and coordinate with officers and agencies from a central communications center.

The role requires strong typing, radio communication, and multitasking skills; candidates may undergo training with background checks and security screenings as part of the hiring process. Shifts may include nights, weekends, and overtime depending on staffing needs.