Emergency Police Dispatcher — 24/7 Communications & Support

Public Safety Dispatch Network; St. Helena (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Saint Helena, CA is seeking a Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include radio dispatch, call taking, and records-system duties.

Employees may work nights, weekends, holidays, or rotating shifts depending on staffing and operational needs; a high school diploma or equivalent is commonly required, and typing accuracy, radio communication,

Qualifications

• High school diploma or equivalent required; entry-level vacancies may provide training.
• Must type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or recognized equivalent

Tools

Records management systems

Job description

Public Safety Dispatch Network in Saint Helena, CA is seeking a Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include radio dispatch, call taking, and records-system duties.

Employees may work nights, weekends, holidays, or rotating shifts depending on staffing and operational needs; a high school diploma or equivalent is commonly required, and typing accuracy, radio communication,