Emergency Police Dispatcher

National Public Safety Careers; Cedar Falls (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

National Public Safety Careers is seeking Police Dispatchers for Cedar Falls, IA to support law enforcement operations with call taking, radio dispatch, and records duties.

Position may include nights, weekends, holidays, and overtime depending on staffing. Applicants should have a high school diploma and typing ability; access to criminal justice information systems may require screening.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced roles may require prior dispatch work and certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Police Dispatchers for Cedar Falls, IA to support law enforcement operations with call taking, radio dispatch, and records duties.

Position may include nights, weekends, holidays, and overtime depending on staffing. Applicants should have a high school diploma and typing ability; access to criminal justice information systems may require screening.