Emergency Police Dispatch & Communications Specialist

Public Safety Dispatch Network; Sun City West (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network seeks qualified Police Dispatchers for Sun City West. You will receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority and procedures.

Ideal candidates type accurately, understand spoken information, and communicate clearly by radio, while learning jurisdictional geography and CJIS security requirements. Roles may include shifts with nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Education

High school diploma or equivalent

Police dispatch certifications

Tools

Criminal justice information systems (CJIS)

Job description

Public Safety Dispatch Network seeks qualified Police Dispatchers for Sun City West. You will receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority and procedures.

Ideal candidates type accurately, understand spoken information, and communicate clearly by radio, while learning jurisdictional geography and CJIS security requirements. Roles may include shifts with nights, weekends, and overtime.