Emergency Medical Technician - HART Program

Harris County; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Harris County Public Health (HCPH) seeks an EMT to join the HART Response Team in Houston. The EMT responds to non-emergent calls, stabilizes patients, and coordinates with a crisis intervention specialist to connect individuals with community resources.

The role emphasizes de-escalation, harm reduction, and trauma-informed care to keep people safe and out of hospital settings. The position requires a Texas EMT license, BLS, and a valid driver’s license, plus at least two years EMS experience.

Qualifications

• High School Diploma or equivalent is required.
• At least two years of Emergency Medical Services experience.
• Current Texas Driver's License, EMT License, and BLS certification.
• Excellent communication and teamwork abilities.

Responsibilities

• Respond to non-emergency community care calls via MCT or radio.
• Assess patient condition and determine EMS needs; report findings to the on-scene specialist.
• Provide first-aid and basic life support as needed.
• Explain procedures clearly to patients and relay information to other responders.
• Transfer patients to designated facilities or EMS as required.
• Refer patients to community resources with a behavioral health specialist.
• Document care promptly and accurately.
• Inventory, replace, and sterilize supplies after use.
• Maintain and clean vehicles and station locations daily.

Skills

MS Office Suite

Effective communication

Teamwork / Collaboration

Confidentiality

Public interaction

MFA usage

Education

High School Diploma or Equivalent

Job description

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Our Values

HCPH embraces a foundation of progressive work anchored by the department’s cornerstone values guiding our work to improve the community’s health and well-being.

• Transparency -We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.
• Integrity -Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.
• Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.
• Impact - We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.
• Collaboration - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

Position Overview

Under the direction of the HART Medical Director and supervision of Emergency Medical Technician (EMT) Field Supervisor, the HART EMT works in partnership with the HART Crisis Intervention Specialist (CIS) to form the Response Team. The HART EMT responds to non-emergent social welfare, physical, mental, and/or behavioral health calls by ensuring community member (patient) stabilization, assess injuries and illnesses, provide basic life support. The HART EMT provides support to and may assist the CIS to safely and actively engaging community members in non-enforcement strategies and tactics such as de-escalation, harm reduction, and trauma informed care. The HART EMT will make informed decisions related to best practices in a medical situation, crisis, referrals, crisis counseling, and determine the need for immediate transportation to needed services.

Duties & Responsibilities

• Respond to calls for non-emergency community care services via Mobile Computer Terminal (MCT) or radio.
• Assess a patient’s condition and determine if the patient is stable or requires EMS assistance and report assessment findings to the on scene behavioral health specialist.
• Provide first-aid treatment and/or basic life support to patients
• Clearly explain procedures to patients and relay information to other responders.
• Transfer patients to designated community care facilities or EMS.
• Work with a behavioral health specialist/social worker to refer patients to community based resources in an effort to keep them out of the hospitals and criminal justice system.
• Document medical care given to patients in a prompt and effective manner.
• Inventory, replace, and sterilize supplies and equipment after use.
• Maintain and clean service vehicle and station locations daily.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call [phone] or email [e-mail].

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education

• High School Diploma or Equivalent

Experience

• At least two (2) years of experience in Emergency Medical Services.

Licensures

• Current Texas Driver's License (upon hire)
• Current Texas EMT License
• Current BLS License

Knowledge, Skills and Abilities

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to maintain confidentiality when dealing with sensitive information
• Ability to work well with public and staff members
• Must use your personal mobile device for our Multi-factor Authentication process

Core Competencies

• Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
• Communication Skills: This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
• Health Advancement Skills: This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
• Community Partnership Skills: This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
• Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.

NOTE

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

• Bilingual (Spanish, Chinese Mandarin, Korean, Vietnamese, Hindi)

Important Notice

Holistic Assistance Response Team (HART) employees are exposed to confidential and law enforcement-sensitive information. A thorough background investigation is required to properly evaluate the suitability of applicants for employment. You must provide accurate information in all aspects of the process. The process will end for applicants who fail to provide truthful information.

Position Type and Typical Hours of Work

• This is a full-time position working 10-12 hour shifts that may be scheduled during mornings, evenings, overnight hours, weekends, and holidays based on operational needs. Due to the nature of the work, shifts may occasionally be extended beyond the scheduled end time to complete a call, assist a community member, or address operational needs.

Work Environment

• This position operates in a field-based environment and requires frequent interaction with individuals who may be experiencing high stress or crisis. The role involves working in varying weather conditions, extensive driving, and maintaining flexibility and adaptability throughout daily tasks. Additionally, the position includes completing administrative responsibilities to support overall field operations.

Physical Demands

• Must be able to lift up to 50lbs, have the ability to stand, bend, and or sit for extended periods of time.

Work Location

• Work locations may vary and can be reassigned throughout Harris County based on operational needs.