Emergency Medical Dispatcher in Barrow - Competitive Public Safety Pay

911 Emergency Communications; Utqiaġvik (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education/continuing education support

Certification support

Job summary

911 Emergency Communications in Barrow, AK is seeking a qualified dispatcher to handle emergency medical calls at a console. You will verify locations, collect critical details, and guide responders using established protocols while maintaining patient confidentiality.

The role involves on-site work, handling high-stress situations, and coordinating EMS resources as needed. Certification prerequisites vary; CPR and ongoing training may be required by the employer.

Qualifications

• High school diploma or equivalent required by many agencies.
• Ability to obtain Emergency Medical Dispatcher certification.
• CPR certification may be required; EMT/paramedic credentials vary by agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Attention to detail

Emergency medical dispatch

Education

High school diploma or equivalent

Job description

Position Details

Duty Location: {airport_name}, Barrow, AK

Employer: The hiring EMS provider or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

• Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee-assistance services, and continuing education.
• Certification support, shift premiums, and other benefits depend on the organization and appointment terms.