Emergency Medical Dispatcher - Competitive Public Safety Pay

Emergency Telecommunicator Services; Rumford (ME); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Zusammenfassung

Emergency Telecommunicator Services in Porter, ME seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid EMS responses. The role emphasizes accurate data collection, scene assessment, and adherence to established dispatch protocols.

Responsibilities include guiding callers with approved instructions, prioritizing emergencies, and communicating critical details to responders while maintaining documentation and quality standards.

Qualifikationen

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Kenntnisse

Call handling

Emergency communication

Protocol adherence

Ausbildung

High school diploma

Jobbeschreibung

Emergency Medical Dispatcher Opportunities in Porter

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer’s medical dispatch protocols and oversight requirements.

Position Details

Duty Location: {airport_name}, Porter, ME

Employer: The hiring EMS provider or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

What You May Do

• Receive calls involving illness, injury, and other medical emergencies


• Confirm the patient’s location, callback number, and access details


• Ask approved questions about the patient’s condition


• Determine response priority through the authorized medical dispatch system


• Dispatch or coordinate ambulance resources when included in the assignment


• Provide protocol-based instructions within current qualifications


• Relay patient information and scene hazards to responding personnel


• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment. CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements


• Complete required background screening and employment assessments


• Pass additional evaluations when specified by the hiring agency


• Obtain and maintain required medical dispatch and CPR certifications


• Follow approved protocols, medical oversight, and quality-assurance procedures


• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee-assistance services, and continuing education. Certification support, shift premiums, and other benefits depend on the organization and appointment terms.