Emergency Medical Dispatcher - Apply Today

County Emergency Communications; Leland (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to support Brunswick, NC operations. Dispatchers collect patient and incident data, assign response priorities, and coordinate EMS resources according to approved protocols.

Depending on training and assignment, responders may provide pre-arrival instructions. CPR/EMD credentials may be required; verify vacancy details and employer oversight. This role may involve shift work, overtime, and nonstandard hours.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required or preferred.
• Emergency Medical Dispatcher certification is often required before appointment.
• EMT or paramedic credentials are not universal requirements; verify vacancy specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and incident details.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Job description

Emergency Medical Dispatcher Opportunities in Brunswick

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer's medical dispatch protocols and oversight requirements.

Position Details

Duty Location: {airport_name}, Brunswick, NC

Employer: The hiring EMS provider or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies


• Confirm the patient’s location, callback number, and access details


• Ask approved questions about the patient’s condition


• Determine response priority through the authorized medical dispatch system


• Dispatch or coordinate ambulance resources when included in the assignment


• Provide protocol-based instructions within current qualifications


• Relay patient information and scene hazards to responding personnel


• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer's age and employment eligibility requirements


• Complete required background screening and employment assessments


• Pass additional evaluations when specified by the hiring agency


• Obtain and maintain required medical dispatch and CPR certifications


• Follow approved protocols, medical oversight, and quality-assurance procedures


• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

• insurance coverage


• retirement benefits


• paid leave


• employee-assistance services


• continuing education


• Certification support


• shift premiums


• other benefits depend on the organization and appointment terms