Emergency Medical Dispatcher - 24/7 Critical Dispatch

Emergency Telecommunicator Services; Orangeburg (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Emergency Medical Dispatchers may provide approved instructions before responders arrive, following employer protocols. The role may require CPR certification, background checks, and ongoing training, with overnight shifts, weekends, and overtime

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Excellent communication

Multitasking

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Emergency Medical Dispatchers may provide approved instructions before responders arrive, following employer protocols. The role may require CPR certification, background checks, and ongoing training, with overnight shifts, weekends, and overtime