Emergency Medical Dispatcher

911 Emergency Communications; Perry (MI); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Descrizione del lavoro

911 Emergency Communications in Perry, MI seeks a dedicated EMS Dispatcher to handle emergency and non-emergency calls, verify locations, coordinate dispatch of ambulances, and relay critical information to responders.

The role involves console work, headset use, and weeknight/weekend shifts with overtime as needed. A high school diploma is commonly required; CPR may be required, and EMT/paramedic credentials vary by vacancy. Comprehensive training is provided.

Competenze

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMD certification or equivalent may be required depending on vacancy.

Mansioni

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conoscenze

EMD certification

Formazione

High school diploma or equivalent

Descrizione del lavoro

Position Details

• Duty Location: {airport_name}, Perry, MI
• Employer: The hiring EMS provider or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

• insurance coverage
• retirement benefits
• paid leave
• employee-assistance services
• continuing education
• certification support
• shift premiums
• other benefits depend on the organization and appointment terms