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911 Emergency Communications in Castlewood, SD seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support coordination of EMS resources. Duties include confirming locations, prioritizing calls, and issuing protocol-based instructions to responders.
CPR/EMD certifications enhance candidacy. Dispatchers may work various shifts, including nights and weekends, with overtime as needed.
Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.
Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer’s medical dispatch protocols and oversight requirements.
Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.
A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.