Emergency Medical Dispatcher

911 Emergency Communications; Brownsville (OR); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Résumé du poste

911 Emergency Communications seeks a skilled dispatcher to handle incoming medical emergency calls, confirm locations, and guide responders. You will determine priority, dispatch ambulances, and provide instructions per protocol while maintaining accurate documentation.

The role involves extended console work, headset use, and potential overtime. A high school diploma is required; CPR certification is common and EMD credentials may be needed depending on the vacancy.

Qualifications

• High school diploma or equivalent required.
• CPR certification preferred; EMT/paramedic not always required.
• EMD certification may be required before appointment.

Responsabilités

• Answer calls for illness, injury, and medical emergencies.
• Verify patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient info and scene hazards to responders.
• Document calls and participate in quality-review activities.

Connaissances

Communication

Multitasking

Calm under pressure

Formation

High school diploma

Outils

CPR Certification

Emergency Medical Dispatcher Certification

Description du poste

Position Details

• Duty Location: {airport_name}, Brownsville, OR
• Employer: The hiring EMS provider or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee-assistance services, and continuing education. Certification support, shift premiums, and other benefits depend on the organization and appointment terms.