Emergency Housing Support Specialist

St.-Matthew

Naples (FL)

On-site

USD 17,908 - 24,796

Full time

14 days+

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Job summary

St. Matthew’s House in Naples, FL seeks a dedicated staff member to support its Emergency Housing program. The role involves working varied shifts, including nights and weekends, to help residents move from crisis toward stability.

You will follow program guidelines, maintain professional boundaries, and uphold the organization’s commitment to compassion and respect. The ideal candidate has a High School diploma (Some college is a plus), comfort handling confidential information under HIPAA, and

Qualifications

  • High school diploma or equivalent; some college preferred.
  • Experience with addiction and mental health is a plus.
  • Familiar with HIPAA laws and handling confidential information.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Normal office environment with shift work requirements.

Responsibilities

  • Provide support to the Emergency Housing program as guided by program policies.
  • Enter accurate documentation into the CMS.
  • Monitor residents' living areas for compliance with shelter guidelines.
  • Perform random bed checks and security checks during overnight shifts.
  • Screen individuals entering the shelter after hours; maintain respectful boundaries.
  • Work as part of a team to complete assigned tasks and uphold core values.

Skills

Conflict resolution
Verbal communication
Written communication
Teamwork
Organization
HIPAA awareness
Boundaries

Education

High School Diploma
Some college preferred

Job description

St. Matthew’s House in Naples, FL seeks a dedicated staff member to support its Emergency Housing program. The role involves working varied shifts, including nights and weekends, to help residents move from crisis toward stability.

You will follow program guidelines, maintain professional boundaries, and uphold the organization’s commitment to compassion and respect. The ideal candidate has a High School diploma (Some college is a plus), comfort handling confidential information under HIPAA, and

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