Emergency Fire Dispatcher: Real-Time Incident Coordination

911 Emergency Communications; New Albany (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in New Albany, MS is seeking Fire Dispatcher opportunities to coordinate emergency responses and maintain critical incident information. You will receive reports, verify locations, alert stations, and monitor radio channels, working closely with fire services to ensure rapid dispatch.

Ideal candidates have a high school diploma, comfort with computer systems, maps, and radio communications; fire dispatch certification or EMS dispatch training may be required for some

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Data entry

Radio protocols

Multi-tasking

Education

High school diploma

Tools

Computer systems

Maps

Radio communication

Job description

911 Emergency Communications in New Albany, MS is seeking Fire Dispatcher opportunities to coordinate emergency responses and maintain critical incident information. You will receive reports, verify locations, alert stations, and monitor radio channels, working closely with fire services to ensure rapid dispatch.

Ideal candidates have a high school diploma, comfort with computer systems, maps, and radio communications; fire dispatch certification or EMS dispatch training may be required for some