Emergency Fire Dispatcher – Critical Communications

Emergency Telecommunicator Services; Maumelle (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Maumelle, AR seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications.

A high school diploma or GED is required; training and certification may apply. The role may involve night shifts, weekends, and overtime to support critical incident operations.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS training may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Attention to detail

Education

High school diploma or GED

Tools

Dispatch software

Computer systems

Maps

Job description

Emergency Telecommunicator Services in Maumelle, AR seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications.

A high school diploma or GED is required; training and certification may apply. The role may involve night shifts, weekends, and overtime to support critical incident operations.