Emergency Fire Dispatcher 24/7 Incident Coordination

Emergency Telecommunicator Services; Raytown (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Raytown, MO seeks a skilled Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role requires organized information handling and adherence to established response plans, with the ability to work rotating shifts, including overnights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Attention to detail

Education

High School Diploma

Tools

CAD software

Radio dispatch systems

Job description

Emergency Telecommunicator Services in Raytown, MO seeks a skilled Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role requires organized information handling and adherence to established response plans, with the ability to work rotating shifts, including overnights, weekends, and holidays.