Emergency Fire Dispatcher — 24/7 Incident Communications

911 Emergency Communications; Bonham (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance & retirement

Overtime/shift premiums

Job summary

911 Emergency Communications is seeking Fire Dispatcher opportunities in Fannin, TX. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services.

You receive incident information, alert appropriate resources, and maintain communication with responding crews. This role requires organized information handling, accurate data entry, and clear radio communication.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Communication

Computer literacy

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Tools

Dispatch software

Mapping software

Job description

911 Emergency Communications is seeking Fire Dispatcher opportunities in Fannin, TX. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services.

You receive incident information, alert appropriate resources, and maintain communication with responding crews. This role requires organized information handling, accurate data entry, and clear radio communication.