Emergency Fire Dispatcher - 24/7 Critical Ops

Emergency Telecommunicator Services; Edgemont Park (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatchers for Edgemont, PA. The role encompasses receiving reports, verifying locations, and coordinating dispatch of units during emergencies.

Occasional after-hours coverage is required, including overnight shifts, weekends, holidays, and major incident surges. A high school diploma or GED and dispatcher training are commonly required to qualify for this essential public-safety position.

Qualifications

• High school diploma or GED required; some employers seek dispatch training or certification.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Attention to detail

Map reading

Radio/phone etiquette

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services is seeking Fire Dispatchers for Edgemont, PA. The role encompasses receiving reports, verifying locations, and coordinating dispatch of units during emergencies.

Occasional after-hours coverage is required, including overnight shifts, weekends, holidays, and major incident surges. A high school diploma or GED and dispatcher training are commonly required to qualify for this essential public-safety position.