Emergency Fire Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Walker Valley (NY); On-site; USD 43,000 - 65,000; Full time

Job summary

911 Emergency Communications in Walker Valley, NY is seeking Fire Dispatcher opportunities. This role coordinates responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain contact with responding crews.

The workload may require rotating shifts, overnight hours, weekends, and overtime to cover major incidents. A high degree of accuracy and calm communication is essential.

Qualifications

• High school diploma or equivalent required; entry-level instruction available for some employers.
• Fire dispatch certification or related training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Job description

911 Emergency Communications in Walker Valley, NY is seeking Fire Dispatcher opportunities. This role coordinates responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain contact with responding crews.

The workload may require rotating shifts, overnight hours, weekends, and overtime to cover major incidents. A high degree of accuracy and calm communication is essential.