Emergency Fire Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Fishers (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Overtime premiums

Employee support services

Job summary

Emergency Telecommunicator Services in Centerpoint, IN seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and maintain clear radio communications. You will verify locations, alert units, and monitor status across multiple channels.

Applicants should have a high school diploma or GED, plus fire dispatch or EMD training where required. Work hours may include nights, weekends, and overtime, with opportunities for ongoing professional development.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Attention to detail

Education

High school diploma

Fire dispatch certification

EMD training

Tools

Radio dispatch software

Radio equipment

Job description

Emergency Telecommunicator Services in Centerpoint, IN seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and maintain clear radio communications. You will verify locations, alert units, and monitor status across multiple channels.

Applicants should have a high school diploma or GED, plus fire dispatch or EMD training where required. Work hours may include nights, weekends, and overtime, with opportunities for ongoing professional development.