Emergency Dispatcher 7-E8 - Intelligence Operations / Lansing Regional Communication Center

State of Michigan; Dimondale (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

The Michigan State Police seeks an Emergency Dispatcher to support road operations by providing critical information and coordinating emergency resources. The role requires interpreting complex data, performing preliminary investigations, and acting in a bias-free manner to serve the public.

Applicants must have high school education and may need CPR certification. Training emphasizes effective communication with law enforcement and external agencies, with pre-employment screening in place.

Qualifications

• Educational level typically acquired through completion of high school.
• CPR certification may be required as part of special requirements.
• Experience in emergency dispatch and knowledge of public safety operations are desirable.

Responsibilities

• Dispatchers partner with police officers on the road to provide critical information and services.
• Conduct preliminary investigations and interpret complex computer printouts.
• Coordinate deployment of emergency personnel and equipment during crises and routine operations.
• Communicate effectively with law enforcement personnel and external agencies.

Skills

Interrogation techniques

CPR

Basic First Aid

Education

High School Diploma

Tools

MPSCS 800 MHz system

Job description

Job Description

• ACTIVELY RECRUITING****

The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical information and crucial services for their day to day operation. Preliminary investigations, interpretations of complex computer printouts, coordinating the deployment of emergency personnel and equipment during any crisis situation and routine assignments. A working knowledge of interrogation techniques, CPR and Basic First Aid is required for this position. This position will perform functions in a bias free manner.

Position Description

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias‑free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

Required Education And Experience

Education

Educational level typically acquired through completion of high school.

Experience

Emergency Dispatcher 7

No Specific Type Or Amount Of Experience Is Required.

Emergency Dispatcher E8

One year of experience equivalent to an Emergency Dispatcher 7.

Special Requirements

Licenses, and Certifications Positions at the Department of State Police may be required to possess CPR certification.

Additional Requirements And Information

Positions at the Department of State Police may be required to possess CPR certification.

Candidates without documented previous emergency dispatch experience applying for positions at the Department of State Police are required to pass the agency-administered examination that tests the applicants' computer and other dispatching-related skills.

This position requires passing a pre-employment screening, including passing a criminal history background check and a fingerprint check by the Michigan State Police.

Applicants will be selected for interviews based on the following screening criteria:

• Scoring on pre-employment basic aptitude test (if required)
• Demonstrated knowledge of Emergency Dispatch Center operations
• Demonstrated knowledge of communication and computerized equipment required to operate an emergency communications system, including the MPSCS 800 MHz system
• Experience in communicating effectively with law enforcement personnel and external agencies
• Experience in public safety and emergency service operations
• Writing ability as demonstrated through resume and accompanying documentation
• Education and training relevant to the position

View The Job Specification At

https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/E/EmergencyDispatcher.pdf

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.