Emergency Dispatch Specialist

Jobtome; Mauriceville (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Jobtome seeks a qualified Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls to appropriate departments and agencies, ensuring rapid coordination and accurate documentation.

The role requires strong communication, a sense of urgency, and professional interaction with patients and emergency personnel. EMT certification is preferred, and prior dispatch or call-center experience is a plus.

Qualifications

• High School Diploma or GED is required or preferred depending on state requirements.
• Emergency Medical Technician (EMT) certification is preferred but not always necessary depending on experience.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Education

High School Diploma or GED

Job description

Jobtome seeks a qualified Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls to appropriate departments and agencies, ensuring rapid coordination and accurate documentation.

The role requires strong communication, a sense of urgency, and professional interaction with patients and emergency personnel. EMT certification is preferred, and prior dispatch or call-center experience is a plus.