Emergency Dispatch & Communications Specialist

National Public Safety Careers; Harwood (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

National Public Safety Careers has openings for Police Dispatcher in Harwood, MO. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers according to priority and agency procedures.

Working in this role involves monitoring officer status and radio traffic, relaying updates, and coordinating with neighboring agencies. A high school diploma is required, with training provided for entry-level roles.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior dispatch work and certifications.
• Must type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Active listening

Multitasking

Radio communication

Clear speech

Education

High school diploma

Police dispatch training (preferred)

Tools

Records management system

Job description

National Public Safety Careers has openings for Police Dispatcher in Harwood, MO. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers according to priority and agency procedures.

Working in this role involves monitoring officer status and radio traffic, relaying updates, and coordinating with neighboring agencies. A high school diploma is required, with training provided for entry-level roles.