Emergency Dept Tech I - 3p

Duke University; Mooresville (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Duke Health Lake Norman Hospital in Mooresville, NC is seeking dedicated nursing support staff to assist with patient care under the direction of licensed nurses. You will help with daily activities, transportation of patients, and basic clinical tasks in a fast-paced hospital setting.

The role emphasizes safety, documentation, and collaboration with multidisciplinary teams to ensure compassionate patient care and efficient department operations.

Qualifications

• Graduation from an accredited high school or GED is required.
• NCA I training or EMT training is required.
• Current minimum as an NCA I or EMT with no substantiated misconduct; BLS required.

Responsibilities

• Assist with patient care tasks under nursing supervision and support examination, treatment and care of patients.
• Perform clerical tasks, manage lab specimens and orders, and handle patient communications.
• Assist with ambulation, grooming, feeding and personal care to diverse patient ages.
• Perform EKG tasks and related health unit coordination duties as needed.

Skills

Heavy lifting

Prioritization

Fast-paced environment

Hazmat decontamination

Initiative

Competency validation

Adaptability

Education

High school diploma or GED

NCA I or EMT training

Tools

BLS certification

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Lake Norman Hospital

Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Occ Summary

Perform a variety of routine patient care tasks under the direction of nursing staff to assist medical and nursing personnel in the examination, treatment and care of patients. Perform a variety of clerical tasks and other technical tasks as assigned.

Work Performed

Perform a variety of roles and responsibilities which may include the following: Participate in personal care interventions to patients of all ages, under the direction of nursing staff, provide meal tray preparation, feeding, recording intake and output, bathing, shaving, changing clothing, cleaning and trimming fingernails, bed‑making, assisting with ambulation, enemas, skin care, and bowel and bladder elimination; provide such additional care as required to meet the personal needs and comfort of assigned patients. Perform CPR. Function as patient attendant for patients who have been identified as high risk for harm to self or others and safety concerns. Prepare patients, equipment and supplies for specific procedures and provide manual assistance as required. Collect, deliver and conduct routine tests on patient specimens. Escort or transport patients that do not require any hemodynamic monitoring. Clean assigned area; stock and replenish supplies and equipment as required. Maintain "readiness" of HAZMAT Room. Provide assistance during hazmat decontamination procedures. Perform a variety of EKG technician tasks as required, to include: routine and STAT EKGs, order verification and electronic transmission of EKGs, accommodation of special EKG requests, i.e., with or without magnet or right sided EKG tracings, the stocking and maintenance of EKG machines, and the retrieval of old EKGs from the Heart Station. Perform avariety of Health Unit Coordinator (EDUC) tasks. Tasks might include, but are not limited to, operate and trouble‑shoot office equipment; maintain organization of the assigned desk; manage lab specimens and orders; answer the telephone and/or patient call bells. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

Heavy lifting and the ability to transport stretcher and wheelchair patients to various hospital locations are required. Must be able to provide care and services to all patients from birth to the elderly. Must have excellent prioritization skills in addition to their basic knowledge and skills. Must be able to work in a fast‑paced unpredictable environment under very stressful conditions. Must be able to be trained in all aspects of hazmat decontamination procedures. Must be very goal‑directed with a great deal of initiative since they function at a very independent level within the Emergency Department. Must demonstrate competency validation in skills and knowledge for performance of roles and responsibilities.

Level Characteristics

N/A

Education

Work requires graduation from an accredited high school or a GED. Successful completion of the NCA I training as defined by the Division of Facility Services in the State of North Carolina or North Carolina EMT training. Work requires the ability to understand and follow oral and written instructions.

Experience

Related experience preferred but not required.

Degrees, Licensures, Certifications

Current minimum listing as an NCA I with the Division of Facility Services or current minimum credential as EMT with no substantiated findings of abuse, fraud, neglect or misappropriation of property. BLS Required

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.