Emergency Department Unit Secretary - ER Admin

Bon Secours Mercy Health; Franklin (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Comprehensive benefits

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Unit Secretary for the Emergency Services department at Southampton Medical Center. Under general supervision, you will provide clerical support on the nursing unit and help maintain an organized, patient-focused environment.

Responsibilities include handling calls, scheduling follow-ups, and assisting with documentation in the EHR. Prerequisites include a high school diploma and prior healthcare clerical experience; EPIC familiarity is preferred, with

Qualifications

• High School Degree or GED required
• Preferred EPIC EHR experience or training
• Healthcare clerical experience preferred but not required

Responsibilities

• Troubleshoot and resolve caller problems and specific requests quickly
• Provide excellent customer-focused service handling internal and external calls
• Schedule discharge follow-up appointments; assist in recording traumas and codes
• Perform other administrative or clerical duties as assigned
• Other duties as assigned

Skills

Typing 25 WPM

Communication

Problem-solving

Interpersonal skills

Education

High School Diploma or GED

Tools

EPIC EHR

Job description

Bon Secours Mercy Health is seeking a Unit Secretary for the Emergency Services department at Southampton Medical Center. Under general supervision, you will provide clerical support on the nursing unit and help maintain an organized, patient-focused environment.

Responsibilities include handling calls, scheduling follow-ups, and assisting with documentation in the EHR. Prerequisites include a high school diploma and prior healthcare clerical experience; EPIC familiarity is preferred, with