Emergency Department Technician I

Kaiser Permanente; Wailuku (HI); On-site; USD 33,000 - 44,000; Full time

Job summary

Kaiser Permanente in Hawaii is seeking an Emergency Department Technician who under direct supervision performs technical and clerical duties, assists with patient care, transports patients and supplies, and participates in training and mentoring of staff.

The role emphasizes safety, infection control, and effective communication, working closely with nurses and providers to support department operations and continuous improvement.

Qualifications

• Demonstrated knowledge of customer service, interpersonal relations, oral communication, teamwork, and written communication.
• High school diploma or GED and basic cardiology/EKG training required.
• EMT-B or equivalent nursing student with clinical coursework preferred.
• Training in pharmacology and advanced EKG/drugs a plus.
• Experience in hospital or emergency department settings is advantageous.

Responsibilities

• Establishes and maintains open communication; relays pertinent information to staff members in own department or other departments; assures information is accurate and complete.
• Reports and records vital signs, tests, procedures and pertinent data and observations related to patient care duties within scope of practice.
• Provides written instructions and/or educational materials to patients and family members; reinforces written materials provided by privileged practitioner or registered nurse.
• Transports patients, equipment and supplies from one location to another; assists with lifting as needed.
• Performs chest compressions in cardiac arrests.
• Maintains clean, safe and well equipped environment for patients and staff.
• Utilizes universal precautions during patient care and related activities; maintains awareness of infection control and emergency preparedness procedures.
• Participates in economical utilization of supplies; assures that emergency equipment and supply inventories are maintained and available for use.
• Works with nursing supervisor and appropriate staff to implement training and monitoring measurements; assists in orienting, training, coaching and mentoring of emergency department tech staff; assists nursing supervisor in monitoring and evaluating tech staff performance.
• Participates in committees and/or department processes to design, plan, coordinate and implement improvements; identifies and resolves issues related to department processes; recommends improvement ideas and suggestions; collaborates with others to implement department processes.
• Assembles decontamination equipment and participates in disaster procedures as assigned by incident commander.

Skills

Customer service

Interpersonal relations

Oral communication

Teamwork

Written communication

Education

High school diploma or GED

Basic cardiology or EKG course

EMT-B / nursing student with clinical coursework

MICT/EMT-P or equivalent training

Discretionally, additional pharmacology training

Job description

Job Summary:

Under direct supervision of registered nurse or provider, performs variety of technical, semi-technical, clerical and patient attending duties; participates in instruction of patients and family members; works cooperatively with staff and other departments. In addition, assists nursing supervisor in orienting, training, coaching, mentoring, and evaluating emergency department tech staff; works with nursing supervisor and appropriate staff to implement training and monitoring measurements; participates in committees and/or department processes to design, plan, coordinate and implement improvements.

Essential Responsibilities:

• Establishes and maintains open communication; relays pertinent information to staff members in own department or other departments; assures information is accurate and complete.
• Reports and records vital signs, tests, procedures and pertinent data and observations related to patient care duties within scope of practice.
• Provides written instructions and/or educational materials to patients and family members; reinforces written materials provided by privileged practitioner or registered nurse.
• Transports patients, equipment and supplies from one location to another; assists with lifting as needed.
• Performs chest compressions in cardiac arrests.
• Maintains clean, safe and well equipped environment for patients and staff.
• Utilizes universal precautions during patient care and related activities; maintains awareness of infection control and emergency preparedness procedures.
• Participates in economical utilization of supplies; assures that emergency equipment and supply inventories are maintained and available for use.
• Works with nursing supervisor and appropriate staff to implement training and monitoring measurements; assists in orienting, training, coaching and mentoring of emergency department tech staff; assists nursing supervisor in monitoring and evaluating tech staff performance.
• Participates in committees and/or department processes to design, plan, coordinate and implement improvements; identifies and resolves issues related to department processes; recommends improvement ideas and suggestions; collaborates with others to implement department processes.
• Assembles decontamination equipment and participates in disaster procedures as assigned by incident commander.

Basic Qualifications:

Experience

• Minimum one (1) year emergency services experience or related background and experience.

Education

• High school diploma or GED.
• Completion of course in basic cardiology or EKG.
• Completion of training as Emergency Medical Technician - Basic (EMT-B), Army Medical Specialist, Navy Corpsman, or nursing student who has completed one or more semesters of an accredited registered nursing program with clinical coursework and practicum.
• Completion of basic pharmacology course and training as Mobile Intensive Care Technician (MICT or EMT-P), Army Medical Specialist, Navy Corpsman or nursing student who has completed one or more semesters of an accredited registered nursing program with clinical coursework and practicum.
• Completion of training in one or more of the following: Intermediate or Advanced EKG, 12 Lead EKG, and Drugs and Electrolytes.
• Minimum of three (3) years of experience as a Hospital Aide maybe in lieu of education requirement.

License, Certification, Registration

• CPR/AED for Professional Rescuers OR Basic Life Support

Additional Requirements:

• Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, teamwork, and written communication.

Preferred Qualifications:

• Completion of one or more of the following Emergency Nurses Association sponsored courses: Trauma Nursing Core Course (TNCC) and Emergency Nursing Pediatric Course (NPC).
• Completion of one or more of the following American Heart Association courses: Neonatal Resuscitation Program (NRP) and Pediatric Advanced Life Support.