Emergency Department Tech

Baystate Health; Springfield (MA); On-site; USD 26,573 - 35,638; Full time

Job summary

Baystate Health in Greenfield, MA, is looking for a dedicated healthcare professional to provide age-appropriate patient care. The role requires direct patient care experience of 1-3 years and familiarity with emergency medical procedures. Candidates should possess certifications in Basic Life Support and as a Medical Assistant, along with the ability to effectively communicate with patients and team members.

The position offers a competitive compensation range of $19.29 to $25.87 per hour, based on qualifications. Interested candidates are invited to apply for a rewarding opportunity in a supportive healthcare environment.

Qualifications

• 1-3 years of direct patient care experience.
• EMT or ED/Urgent care experience preferred.

Responsibilities

• Provides age-appropriate care to patients.
• Monitors basic physiological parameters.
• Administers treatments and procedures in accordance with policy.
• Assists patients with elimination of body wastes.
• Communicates effectively with team and patients.
• Responds effectively in emergency situations.
• Maintains knowledge on patient flow initiatives.

Skills

Proficient in reading and writing in English

Education

GED or HiSET

Tools

Basic Life Support

Certified Medical Assistant

Certified Phlebotomy Technician

Emergency Medical Technician (EMT) Basic

Job description

Job Responsibilities:

• Provides age-appropriate care to patients. Demonstrates the knowledge of developmental stages for a variety of age groups and applies developmental theories and concepts when implementing care for patients across the lifespan.

• Monitors basic physiological parameters. Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by monthly review of patient records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in patient's normal drainage pattern, i.e. gastric, wound, urine, blood. Documents findings in the patients EMR.

• Administers treatments and procedures in accordance with BMC policy/procedures. Changes dressings within one hour of specified timeframe in accordance with established procedure. Provides postmortam care as directed by RN according to BMC policy. Performs all procedures outlined in nursing procedure manual within area of responsibility in accordance with specifications. Assists physicians with exams and simple procedures. Assures identity of patient by checking identification bracelet and identification band prior to performing any procedure consistently utilizing PPID lab collection manager system. Follows established process and protocols for phlebotomy.

• Assists patients with elimination of body wastes. Makes available or offers bedpan, urinal and emesis basin immediately after patient request as indicated by absence of patient complaints. Accurately labels and sends specimens of urine, feces, wound cultures and sputum with 30 minutes of specified time frame unless discussed with RN as evidenced by random review of reports. Accurately measures and records intake and output in accordance with established policy as indicated by random review of intake and output forms and documents in the patients EMR.

• Performs POC testing to include department specified testing, ISAT, Urisys, Glucose testing, Pregnancy testing and all QA associated with the POC testing function. Performs proficiency tests and participates in unit inspections to maintain laboratory regulatory status.

• Assists with treatment by following specified orders as delegated by the RN or provider treatment plans. Monitors patient's condition during treatment and notifies appropriate personnel of unexpected occurrences. Provides information to RN based upon observation made during patient related care. Provides treatment within the specified time frame. Documents treatments and activities consistently.

• Communicates effectively with team and patients. Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs. Keeps the patient's experience a priority.

• Is knowledgeable of and initiates emergency procedures. Responds effectively in emergency situations as observed by team members. Maintains patient safety at all times. Communicates effectively with appropriate personnel.

• Functions as a member of the team. Assists team members with clinical activities. Provides feedback related to the team process. Assists team members with non-clinical activities.

• Maintains knowledge on current throughput and patient progress initiatives to maximize patient flow in the Emergency department. Actively engages in patient flow initiatives.

• Compliance with duties and responsibilities will be monitored for adherence to requirements.

• Provides for patient safety at all times by maintaining a patient room free of clutter and waste; implementing appropriate safety practices and protocols as per nursing intervention and direction.

Required Work Experience

• Direct patient care experience 1‑3 years

Preferred Work Experience

• EMT, ED/Urgent care experience or relative experience through the military medical units (Medic/Coreman training)

Skills and Competencies

• Proficient in reading and writing in English

Education

• GED or HiSET (Required)

Certifications

• Basic Life Support – American Heart Association
• Certified Medical Assistant – Other
• Certified Phlebotomy Technician – Other
• Emergency Medical Technician (EMT) – Basic – National Registry of Emergency Medical Technicians

Compensation

Minimum – Midpoint – Maximum

$19.29 – $22.16 – $25.87

Equal Employment Opportunity Employer