Emergency Department Registration Specialist - Fast-Paced Care

Wakemed; Cary (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

The WakeMed ED Registration team in Cary seeks a friendly and precise ED Patient Registration Representative to welcome patients and collect essential information for care.

You will register patients, collect copays, verify insurance, and resolve any account issues before billing, in a fast-paced emergency department environment. Strong communication and patient-first service are essential.

Qualifications

• Strong interpersonal and communication skills to interact with patients and staff.
• Ability to collect copays and verify insurance information accurately.
• Detail-oriented with accuracy in entering demographics and accounts.

Responsibilities

• Register patients for care and collect required demographics and insurance data.
• Collect copays, obtain signatures, and resolve account errors before billing.
• Serve as liaison to patients, community, and healthcare professionals with excellent service.

Skills

Interpersonal communication

Customer service

Detail oriented

Multitasking

Education

High School Diploma or GED

Job description

The WakeMed ED Registration team in Cary seeks a friendly and precise ED Patient Registration Representative to welcome patients and collect essential information for care.

You will register patients, collect copays, verify insurance, and resolve any account issues before billing, in a fast-paced emergency department environment. Strong communication and patient-first service are essential.