Emergency Department Registrar - full time, evenings

Penn Medicine; Doylestown (Bucks County); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Penn Medicine is seeking an ED Patient Access Associate for the Doylestown Hospital campus. Responsibilities include registering patients in the Emergency Department, validating demographics and insurance information, and ensuring accurate billing and timely reimbursements.

The role requires a high standard of customer service, data integrity, and patient safety in a 24/7 ER setting. Full-time, evening shift 5pm-1:30am, weekdays with potential on-call.

Formación

• HS Diploma or GED required.
• Excellent customer service and communication skills.
• Negotiation and problem-solving abilities.
• Ability to prioritize and multitask.
• Ability to work productively with a team.

Responsabilidades

• Identify the patient and select the patient’s medical record.
• Complete an accurate registration at the time of service.
• Verify patient insurance eligibility and benefits at the time of service.
• Identify and collect patient’s copayment for Emergency services.
• Complete all required forms and documentation to ensure regulatory compliance and outpatient registration during off hours.

Conocimientos

Customer service

Communication skills

Negotiation

Multitasking

Teamwork

Educación

HS Diploma or GED

Descripción del empleo

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

LOCATION

Doylestown Hospital (Main Campus) - 595 West State Street, Doylestown, PA 18901

SCHEDULE

Full time (40 hours per week), M-F from 5pm-1:30am, evening shift, no weekends, potential on-call, 1 summer and 1 winter holiday

POSITION SUMMARY

The ED Patient Access Associate is responsible for computerized patient registration within the Emergency Room. All patient data must be validated to maintain the integrity of the medical record, including obtainment and verification of all required demographic, insurance information to ensure accurate and timely reimbursement, and revenue collections. Responsible for registration functions, patient safety, and compliance. Patient experience/customer service in a fast-paced emergency department that provides 24/7 service.

ESSENTIAL FUNCTIONS

• Accurately identify the patient and select the patient’s medical record
• Complete an accurate registration at the time of service, verifying all data fields with
• Verify patient insurance eligibility and benefits at the time of service using automated resources and document accurately.
• Identify and collect patient’s copayment for Emergency services as applicable
• Complete all required forms and documentation to ensure regulatory compliance Complete an accurate outpatient registration during off hours for Outpatient Testing

MINIMUM REQUIRED QUALIFICATIONS

• HS Diploma or GED
• Excellent customer service and communication skills
• Negotiation and problem-solving skills
• Ability to prioritize and multitask
• Ability to work productively with a team

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.