The Emergency Department Nurse Manager is a Registered Nurse responsible for planning, organizing, directing and evaluating clinical, administrative and operational activities for the nursing/patient care unit and disaster/emergency preparedness; implements and interprets policies, procedures, standards and regulations for nursing personnel, patients, medical staff, and the public. She/he maintains twenty-four-hour accountabilities for all activities of the unit. Applies ANA Standards of Nursing Administrative Practice and Hospital Preparedness Program (HPP) grant requirements in performance of leadership role.
Duties and Responsibilities:
A. Effectively plans, organizes and evaluates work duties of self and unit staff to promote quality nursing and patient care activities.
- Develops unit goals annually, in conjunction with the unit staff and unit Medical Director that supports the department of nursing and the Medical Center's philosophy, goals and objectives
- Works collaboratively with other organizational leaders in preparing for Disasters/Emergencies. Emphasis is placed on preparing for a trauma, hazmat or emergency surge.
- Plans and maintains staffing pattern within budgeting parameters incorporating continuity of care, staff competency and patient acuity.
- Evaluates and sets standards for patient care and unit equipment.
- Collaborates with support services to provide a safe, clean and secure environment for patients, staff and visitors.
- Promotes intra and interdepartmental communication.
- Maintains patient reference materials and ensures access to appropriate policies, procedures, standards and care guidelines.
- Collaborates with Nursing Director and Supervisors to facilitate the provision of high-quality patient care.
- Works with the Medical Staff to coordinate the medical and nursing management of patient care.
- Utilizes staff in a manner which reflects the understanding of professional, legal and institutional constraints; the abilities of individual care providers; the holistic approach to patient care; and the use of time management principles.
- Evaluates patient care delivery through written documentation, observation, and comparison to established standards.
- Assists in providing nursing care to patients, as needed, to assess particular patient requirements or a backup to Staff Nurse.
- Serves as a clinical resource person and assists nursing personnel in assessing patient/family status to plan nursing care.
Knowledge, Skills and Abilities:
Knowledge
- Knowledge with mathematical concepts and the application of fractions, percentages, ratios and proportions to practical situations.
- Knowledge and ability to practice as defined by California Nurse Practice Act, ANA Scope and Standards of Practice and ANA Code of Ethic in coordination with hospital policy and procedures
- Knowledge of Nursing Sensitive Indicators and Demonstrated knowledge regarding special needs and behaviors of age specific groups
- Demonstrates knowledge of legal and regulatory aspects of care, knowledge of legal documents pertinent to unit/area of care (accountability).
- Demonstrates knowledge and competency on hospital information system.
- Demonstrates knowledge of Patient Rights.
- Knowledge of disaster preparedness requirements
- Knowledge of Joint Commission standards and regulations specific to Emergency Management
- Knowledge of HPP grant initiatives and requirements
Skills
- Skilled in transferring concepts into practical application.
- Skilled in reading, analyzing and interpreting common scientific and technical journals and understanding regulatory requirements.
- Skilled in the nursing process and effective decision making when establishing plan of care.
- Time management skills in providing excellent patient care.
- Skilled in the safe and effective usage of all equipment necessary to provide patient care.
- Skilled in current nursing practices and procedures and the development of a plan of care that support positive outcomes.
- Skills in budget preparation and control.
- Skills in personnel management through coordination and cooperation.
- Excellent problem-solving, time management and organizational skills.
- Skills to prepare complete, clear reports and recommendations after appropriate analyses of relevant and reliable information.
- Excellent oral and written communication skill.
AVMC Values: All AVMC employees will effectively demonstrate these values:
- Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
- Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
- Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
- Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
- Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
- Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
- Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Education and Experience:
Education
- Graduate of Accredited School of Nursing required.
- BSN or completion of BSN within 2 years of hire required.
- MSN preferred.
Experience
- At least 5 years acute care experience.
- Progressive leadership experience which may include experience as a charge nurse.
Required Licensure and/or Certifications:
- Current California Registered Nursing license.
- BCLS, ACLS, and PALS required.
- Unit specific specialty certification preferred.
- FEMA course certifications: IS.100, IS .200, IS 700, IS 800 within 90 days
- Hazard Material Management course within twelve months of hire.