Emergency Department Care Technician

Singing River Health System; Pascagoula (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

A healthcare organization in Pascagoula is seeking a Diversified Technician to provide nursing care and perform clerical duties under the supervision of a Registered Nurse. Ideal candidates should be high school graduates with CNA certification preferred and possess exceptional communication and customer service skills. This role offers an opportunity for meaningful patient interaction and team collaboration in a dynamic healthcare environment. Apply now to be part of a team that makes a difference in the community.

Qualifications

• High school graduate or equivalent, with preference for CNA program completion.
• Must complete and maintain BCLS certification upon hire.
• Preferred nursing assistant experience, ideally in emergency settings.

Responsibilities

• Provide basic nursing care and clerical duties under RN supervision.
• Assist with patient care while adhering to safety and infection control guidelines.
• Maintain professional working relationships throughout the organization.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High school graduate or equivalent

Graduate from a Certified Nurse Aide (CNA) program

Tools

MS Outlook

Microsoft Word

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift

5:00am - 5:00pm

Location:

Singing River Pascagoula Hospital

Job Description

Position Overview:

The Diversified Technician provides basic nursing care (i.e. personal and restorative care) to patients according to predefined guidelines; a plan of care established by a Registered Nurse, and under the direct supervision of the Registered Nurse; the CDC Guidelines for Infection Control; and Singing River Health System Department of Nursing Plan for Provision of Care, Treatment and Services. He/She functions as a member of the nursing unit team by performing routine clerical and receptionist duties as designated by the Nurse Manager, Patient Care Coordinator or Registered Nurse.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

Must be a high school graduate or equivalent. Graduate from a Certified Nurse Aide (CNA) program preferred. Hospital / healthcare experience and/or on the job training may be accepted in lieu of formal education.

License

N/A

Certifications

Certified in Mississippi as a Nursing Assistant preferred.

Must complete and maintain BCLS certification upon hire and/or transfer.

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

Nursing Assistant experience preferred. Experience working in an Emergency Department preferred. Must have equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Reports To

Patient Care Coordinator

Supervises

None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.

Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.

Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together. Apply now and join our team.