Emergency Department Admitting Officer FT 7a-7p

100 Greater Baltimore Medical Center, Inc.; United States; On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Competitive salary & PTO

Free parking

Transit subsidy

Job summary

GBMC HealthCare in Towson, MD seeks a patient admissions clerk to handle admission/registration tasks for inpatients and outpatients. The role requires HS or GED and at least 6 months of hospital-admission experience, preferably in an Emergency Department setting.

Responsibilities include using Meditech, bedtracking, coordinating with RN staff, handling calls, and ensuring timely patient movement and proper downtime paperwork. Strong customer service and multitasking are essential.

Qualifications

• Education: HS or GED.
• Experience: 6 months’ experience. Emergency Department or Hospital experience preferred.

Responsibilities

• Perform admitting functions (RTM, Meditech, Bedtracking) and communicate with RN/Unit Coordinator.
• Answer incoming calls within 3 rings and make outgoing calls as requested.
• Ensure patients are routed to testing on time and paperwork for downtime charting is stocked.
• Keep accurate admission logs and on-call physician lists updated.
• Arrange for ambulance transports and copy transfer paperwork to other facilities.
• Order dietary trays and assist with changing bed/linens as needed.

Skills

Medical terminology

Computer usage

Oral and written communication

Data analysis for logs/reports

Customer service techniques

Multi-tasking and prioritization

Education

HS or GED

Tools

Meditech

Job description

Under general supervision, interviews patients to obtain necessary information, prepare admission/registration forms and performs other clerical/computer operational tasks related to the admission of inpatients and outpatients coming into our Medical Center.

Education: HS or GED

Experience: 6 months’ experience. Emergency Department or Hospital experience preferred.

Skills:

• Knowledge in medical terminology.
• Skill in using computers.
• Skill in oral and written communication
• Skill in data analysis to gather and update statistics, logs, records and reports.
• Skill in customer service techniques.
• Ability to multi-task and prioritize.

Patient & Workplace Safety:

Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.

Patient Population:

Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

Principal Duties and Responsibilities:

• Performing admitting functions, i.e. RTM, Meditech, Bedtracking, and communicates/informs RN, Clinical Unit Coordinator and/or Admin Coordinator
• Reports to work on time and be ready to work.
• Answer incoming calls within 3 rings and make outgoing calls as requested.
• Answers call bells and communicates/informs Tech and/or RN.
• Ensures patients are getting to testing on time.
• Ensure paperwork for downtime charting is fully stocked. Other clerical duties as assigned, such has stock paper in copiers/fax machines.
• Keep accurate logs of calls made. Ensures admission logs, ED physician and on‑call physician lists are up to date.
• Update broken equipment/equipment repair log.
• Arrange for proper ambulance transports (such as Hart to Heart or Procare) for transfers.
• Copy paperwork for transfers to another facility, i.e. SEPH, nursing home or higher level of care.
• Order dietary trays as requested.
• Changing bed/linens and bring back patients, as requested.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self‑development Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$17.24 - $23.91 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Situated in scenic Towson

GBMC represents more than just a hospital; it's a legacy of over 60 years in premier healthcare. Our beautiful suburban campus is home to a facility with over 250 beds, 23,000 admissions, and 52,000 emergency room visits each year.

GBMC HealthCare

GBMC is currently seeking talented, compassionate employees to support patients of the communities we serve. GBMC has also been named “best place to work!” At GBMC Health Partners, we don't just provide comprehensive medical care – we build lasting relationships. When it comes to the care of our patients, for us, it’s personal. Whether you’re a physician leading proactive health strategies, a nurse practitioner providing care, or a medical assistant ensuring seamless operations, your role here is pivotal.

Gilchrist

At Gilchrist, we transcend traditional hospice care. Every individual's journey is unique, and we pride ourselves on being there, every step of the way. For over three decades, Gilchrist has stood as a pillar of compassion and dedication as Maryland's premier nonprofit provider for serious illness and end‑of‑life care. We are more than just a hospice; we are a life‑affirming promise ensuring every moment is lived to its fullest.

Hospice of Washington County (HWC)

Situated in Hagerstown, MD, the only licensed provider for hospice care within Washington County. Our team of committed professionals understands the importance of ensuring that every individual is able to LIVE their life to the fullest. The focus is on caring for the individual, not the cure. Hospice focuses on helping a person live; making the most of each minute, hour, day, week and month they may have during the final season of life. It is about allowing self‑determined life closure; individuals remain the decisions makers of how they will spend their precious days, weeks, and months. Hospice focuses on quality of life, not quantity. We provide hospice care wherever the individual designates as their home. That can be in a private residence, nursing home, or assisted living facility. Hospice care is available to patients of any age, religion, race, or illness. Hospice care is covered under Medicare, Medicaid, most private insurance plans.

What We Offer

• Competitive salary and generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre‑paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan