Emergency Communicator II (911 Dispatcher)

City of Lakeland; Lakeland (FL); On-site; USD 38,000 - 62,000; Full time

Job summary

City of Lakeland operates a consolidated Public Safety Communications Center and enhanced 911 Public Safety Answering Point. This role involves operating radio and telecommunication equipment, receiving calls, and coordinating emergency responses for police and fire.

You will work within a complex Computer Aided Dispatch (CAD) system, answer routine questions, and support field responders. Training provided; candidates should act professionally under pressure and maintain accurate incident logs.

Responsibilities

• Operate radio and telecommunication equipment to receive and dispatch emergency calls.
• Provide information and respond to routine inquiries from the public and field units.
• Utilize a complex Computer Aided Dispatch (CAD) system for Police and Fire responses and maintain accurate incident logs.

Job description

...a consolidated Public Safety Communications Center and enhanced 911 Public Safety Answering Point. Work involves operating equipment... ...answers routine questions.Operates a complex Computer Aided Dispatch System, which functions for both Police and Fire Emergency Response...

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