Emergency Communications Trainee (Dispatcher)

Emergency Telecommunicator Services; Sikeston (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Perkins, MO is offering Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications work. Under the guidance of instructors, trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills; completion of training, certifications, and employer standards determine progression.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions often for applicants without dispatch experience.
• Basic computer skills and clear communication are needed.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Perkins, MO is offering Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications work. Under the guidance of instructors, trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills; completion of training, certifications, and employer standards determine progression.