Emergency Communications Specialist (Public Safety)

National Public Safety Careers; Boca Raton (FL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

retirement plans

paid leave

employee‑assistance resources

continuing education

Job summary

National Public Safety Careers is seeking Police Dispatcher opportunities in Highland Beach, FL. Dispatchers handle emergency and nonemergency requests, document locations and details, assign calls, monitor radio traffic, and coordinate with neighboring agencies.

A high school diploma and clear communication are typically required, with training provided by each agency. Work may involve nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Job description

National Public Safety Careers is seeking Police Dispatcher opportunities in Highland Beach, FL. Dispatchers handle emergency and nonemergency requests, document locations and details, assign calls, monitor radio traffic, and coordinate with neighboring agencies.

A high school diploma and clear communication are typically required, with training provided by each agency. Work may involve nights, weekends, holidays, and overtime.