Emergency Communications Specialist - Police Dispatcher

Public Safety Dispatch Network; Freeport (IL); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network is seeking qualified police dispatchers to support law enforcement operations in Freeport, IL. The role involves handling emergency and nonemergency requests, documenting details, and coordinating with officers and agencies to ensure public safety.

Developed candidates will type accurately, understand spoken information, and communicate clearly via radio. Training may be provided; access to CJIS systems may require screening and security clearance.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Public Safety Dispatch Network is seeking qualified police dispatchers to support law enforcement operations in Freeport, IL. The role involves handling emergency and nonemergency requests, documenting details, and coordinating with officers and agencies to ensure public safety.

Developed candidates will type accurately, understand spoken information, and communicate clearly via radio. Training may be provided; access to CJIS systems may require screening and security clearance.