Emergency Communications Specialist

Regional 911 Intake Solutions; Wana (WV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Wana, WV. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while monitoring radio traffic and incident status.

The role requires typing accuracy, clear radio communication, and learning jurisdictional geography. Training may be provided for entry-level candidates, with certifications potentially required for experienced posts.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Wana, WV. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while monitoring radio traffic and incident status.

The role requires typing accuracy, clear radio communication, and learning jurisdictional geography. Training may be provided for entry-level candidates, with certifications potentially required for experienced posts.