Emergency Communications Specialist

Regional 911 Intake Solutions; Aurora (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Aurora, CO seeks Police Dispatchers to receive emergency and nonemergency calls, document details, assign calls to officers, monitor radio traffic, and relay updates. You will work in a high-stakes environment with rotating shifts and mandatory training.

The position requires a high school diploma or GED, accurate typing, clear radio communication, and the ability to learn jurisdictional geography.

Qualifications

• High school diploma or GED required.
• Typing accuracy essential for dispatch work.
• Clear spoken and radio communication.
• Ability to learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Clear radio communication

Listening & comprehension

Learn jurisdictional geography

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Aurora, CO seeks Police Dispatchers to receive emergency and nonemergency calls, document details, assign calls to officers, monitor radio traffic, and relay updates. You will work in a high-stakes environment with rotating shifts and mandatory training.

The position requires a high school diploma or GED, accurate typing, clear radio communication, and the ability to learn jurisdictional geography.