Emergency Communications Dispatcher — Rome, NY

Public Safety Dispatch Network; City of Rome (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave and retirement plans

Continuing education

Job summary

Public Safety Dispatch Network in Rome, NY is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers by ensuring accurate locations, descriptions, safety information, and timely updates. Candidates should be able to type accurately, handle high-pressure situations, and learn

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing accurately and clear radio communication are important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communications

Multitasking

Calm under pressure

Education

High School Diploma

Job description

Public Safety Dispatch Network in Rome, NY is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers by ensuring accurate locations, descriptions, safety information, and timely updates. Candidates should be able to type accurately, handle high-pressure situations, and learn