Emergency Communications Dispatcher — Public Safety

Public Safety Dispatch Network; Laurys Station (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Laurys Station, PA seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance, maintaining reliable communication with officers, and coordinating with agencies.

The role involves typing, radio communications, and incident documentation; eligibility includes a high school diploma, ability to work rotating shifts, and training or certifications. Training is provided for entry-level hires.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Public Safety Dispatch Network in Laurys Station, PA seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance, maintaining reliable communication with officers, and coordinating with agencies.

The role involves typing, radio communications, and incident documentation; eligibility includes a high school diploma, ability to work rotating shifts, and training or certifications. Training is provided for entry-level hires.