Emergency Communications Dispatcher – Police/Fire/EMS

Public Safety Dispatch Network; Johnstown (Cambria County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

retirement benefits

paid leave

employee-assistance resources

continuing education

Shift differentials, certification etc

Job summary

Public Safety Dispatch Network in Cresson, PA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. You will process requests, verify incident details, and dispatch units to ensure rapid, coordinated action.

Applicants typically need a high school diploma, with cross-training or prior dispatch experience often required. Training is provided. The role involves shift work, including nights, weekends, holidays and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants may need pubic safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

Public Safety Dispatch Network in Cresson, PA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. You will process requests, verify incident details, and dispatch units to ensure rapid, coordinated action.

Applicants typically need a high school diploma, with cross-training or prior dispatch experience often required. Training is provided. The role involves shift work, including nights, weekends, holidays and overtime.