Emergency Communications Dispatcher — Frontline Support

Public Safety Dispatch Network; Gibsonville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Safety Dispatch Network in Gibsonville, NC is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Duties may include telephone call taking, radio dispatch, and records-system duties as assigned.

Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio. A high school diploma or equivalent is commonly required, with training provided.

Qualifications

• Typing accurately, understand spoken information, and communicate clearly by radio.
• Be able to learn jurisdictional geography and operate with discretion for sensitive information.
• Access to criminal justice information systems may require additional screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Multitasking

Jurisdiction geography

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Gibsonville, NC is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Duties may include telephone call taking, radio dispatch, and records-system duties as assigned.

Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio. A high school diploma or equivalent is commonly required, with training provided.