Emergency Communications Dispatcher - 24/7 Police Support

National Public Safety Careers; Decatur (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

National Public Safety Careers is listing police dispatcher opportunities in Lithonia, GA. Dispatchers receive calls for police assistance, document incident details, and assign calls to officers, while maintaining communications with field units and neighboring agencies.

Most positions require a high school diploma; some roles offer training. Typing, clear radio communication, and knowledge of geography are important, with potential shift work and overtime based on staffing needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Multitasking

Radio communication

Geography knowledge

Education

High school diploma

Tools

Criminal Justice Information Systems (CJIS)

Job description

National Public Safety Careers is listing police dispatcher opportunities in Lithonia, GA. Dispatchers receive calls for police assistance, document incident details, and assign calls to officers, while maintaining communications with field units and neighboring agencies.

Most positions require a high school diploma; some roles offer training. Typing, clear radio communication, and knowledge of geography are important, with potential shift work and overtime based on staffing needs.