Emergency Communications Dispatcher

Regional 911 Intake Solutions; West Rockport (ME); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in West Rockport, ME is seeking Police Dispatchers to receive requests for assistance, coordinate with officers, and manage vital communications across radio and records systems.

This role emphasizes accuracy, strong typing, clear radio communication, and the ability to stay composed during emergencies. Training may be provided; some agencies offer flexible scheduling and overtime as needed.

Qualifications

• High school diploma or equivalent required; some agencies offer training for entry-level vacancies.
• Ability to type accurately, hear and understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect details, vehicle information, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

Police dispatch systems

Radio consoles

Records systems

Job description

Regional 911 Intake Solutions in West Rockport, ME is seeking Police Dispatchers to receive requests for assistance, coordinate with officers, and manage vital communications across radio and records systems.

This role emphasizes accuracy, strong typing, clear radio communication, and the ability to stay composed during emergencies. Training may be provided; some agencies offer flexible scheduling and overtime as needed.