Emergency Communications Dispatcher

Public Safety Dispatch Network; Town of Monroe (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network in Monroe, WI is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatch roles may include telephone call taking, radio dispatch, and records-system duties as defined by the employing agency.

The position involves ensuring accurate locations, descriptions, safety information, and timely updates; duties include handling emergency and nonemergency requests,

Qualifications

• High school diploma or recognized equivalent; entry-level training may be provided.
• Must type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdictional geography; CJIS screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Multitasking

Jurisdiction geography knowledge

Education

High school diploma or equivalent

Tools

CJIS (Criminal Justice Information Systems)

Job description

Public Safety Dispatch Network in Monroe, WI is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatch roles may include telephone call taking, radio dispatch, and records-system duties as defined by the employing agency.

The position involves ensuring accurate locations, descriptions, safety information, and timely updates; duties include handling emergency and nonemergency requests,