Emergency Communications Dispatcher

Public Safety Dispatch Network; Millersburg (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Millersburg, PA seeks Police Dispatchers to handle emergency and nonemergency requests, document locations and details, and assign calls to officers. The role requires accuracy, calm under pressure, and strong communication via radio.

Candidates should have a high school diploma or equivalent, the ability to type accurately, and clear radio communication skills. Training may be provided; CJIS screening could apply depending on agency needs.

Qualifications

• High school diploma or equivalent required; training provided for entry-level positions.
• Ability to type accurately and understand spoken information.
• Clear radio communication and knowledge of jurisdiction geography recommended.
• CJIS access may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Job description

Public Safety Dispatch Network in Millersburg, PA seeks Police Dispatchers to handle emergency and nonemergency requests, document locations and details, and assign calls to officers. The role requires accuracy, calm under pressure, and strong communication via radio.

Candidates should have a high school diploma or equivalent, the ability to type accurately, and clear radio communication skills. Training may be provided; CJIS screening could apply depending on agency needs.