Emergency Communications Dispatcher

Regional 911 Intake Solutions; Ketchikan (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Ketchikan, AK is seeking Police Dispatchers to receive requests for police assistance and maintain reliable communications with officers. The role may involve call taking, radio dispatch, and records-system duties depending on the agency.

You will document incident details, assign calls, monitor officer status, relay updates, and coordinate with neighboring agencies and other emergency services.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Clear spoken English

Geography knowledge

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Ketchikan, AK is seeking Police Dispatchers to receive requests for police assistance and maintain reliable communications with officers. The role may involve call taking, radio dispatch, and records-system duties depending on the agency.

You will document incident details, assign calls, monitor officer status, relay updates, and coordinate with neighboring agencies and other emergency services.