Emergency Communications Dispatcher

National Public Safety Careers; Iola (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is offering Public Safety Dispatcher / Telecommunicator roles in Iola, Kansas. These positions require handling emergency and nonemergency requests, verifying locations, and coordinating with police, fire, and medical units.

Shifts may include nights, weekends, holidays, and overtime to ensure continuous public safety coverage. Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

National Public Safety Careers is offering Public Safety Dispatcher / Telecommunicator roles in Iola, Kansas. These positions require handling emergency and nonemergency requests, verifying locations, and coordinating with police, fire, and medical units.

Shifts may include nights, weekends, holidays, and overtime to ensure continuous public safety coverage. Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication.